1. Detailed description of goods and/or services Analytical Petroleum Technologies Africa (Pty) Ltd is a business in the Petrochemical industry that sell and service Petrochemical Analysers. 2. Delivery policy Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of email confirmation. 3. Return and Refunds policy The provision of goods and services by Analytical Petroleum Technologies Africa (Pty) Ltd) is subject to availability. In cases of unavailability. Analytical Petroleum Technologies Africa (Pty) Ltd will refund the client in full within 30 days, Cancellation of orders by the client will attract a 0% administration fee. 4. Customer Privacy policy Analytical Petroleum Technologies Africa (Pty) Ltd shall take all reasonable steps to protect the personal information of users, For the purpose of this clause, “personal information” shall be defined as detailed in the Protection of Personal Information Act 4 of 2013 (POPIA). To view our Privacy Policy please go to https://payfast.io/privacy-policy 5. Payment options accepted Payment may be made via Visa, MasterCard or by bank transfer into the Analytical Petroleum Technologies Africa (Pty) Ltd bank account, the details of which will be provided on request, 6. Card acquiring and security Card transactions will be acquired for Analytical Petroleum Technologies Africa (Pty) Ltd via Payfast (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. Payfast uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. 7. Customer details separate from card details Customer details will be stored by Analytical Petroleum Technologies Africa (Pty) Ltd separately from card details which are entered by the client on Payfast’s secure site, For more details on Payfast refer to www.payfast.io, 8. Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR). 9. Responsibility Analytical Petroleum Technologies Africa (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 10. Country of domicile This website is governed by the laws of South Africa and Analytical Petroleum Technologies Africa (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 26 Cabernet Street, Saxenburg Park 1, Blackheath, Cape Town, 7580, South Africa. 11. Variation Analytical Petroleum Technologies Africa (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice. 12. Company information This website is run by PLUSTO LIMITED (sole trader) based in South Africa, trading as PLUSTO. 13. Analytical Petroleum Technologies Africa (Pty) Ltd contact details Company Physical Address: 26 Cabernet Street, Saxenburg Park 1, Blackheath, Cape Town, 7580, South Africa Email: info@ap-tech.co.za Telephone: +27 (0)21 905 0476